Fiverr has pretty much taken the world of online freelancing by storm. It’s not just for logo design or even design. You can hire anyone for just about anything. (More on that later.) As for your logo, well… presumably, you can use any language, so long as the designer you’re working with has the right fonts installed. Pricing is all over the place, as every seller on Fiverr sets their own prices. You can even get a logo for as little as $5. All prices are one-time payments for a specified amount of work. On my quest to find the best new logo for Website , I decided to test three different Fiverr sellers for three very different prices. One was a five-dollar gig, because I wanted to see if I could really get good quality for that price. One was mid-range, and one was a Verified Pro Seller who charges several hundred dollars for a logo.
What Exactly Does Fiverr Do and Is It A Contest-Based Service?
This is normally where I write a joke, but I’d like to get serious for half a moment. I don’t like contest services much, as a designer myself. A lot of people put in a lot of work — some of it good, and some of it not so good — and only one of them gets paid.
When I review a contest-based design service, such as 99designs or DesignCrowd, I do my best to ignore this and rate them on how well it performs the services it advertises. But to be honest, I don’t like that business model at all.
Sure, it’s a very consumer-friendly way to run a business, but it can really screw over the designers.
Fiverr uses a model that I personally approve of: you browse around to find a designer you like, you look at their past work and what they offer for the prices they charge. You buy, they do design stuff, and everyone goes home with something. Just like with almost any other service, it’s up to the consumer to choose their designer wisely.
Oh, and the services offered are called “Gigs.” Just a good thing to know.
Fortunately, selecting a designer isn’t too much of a hassle. Fiverr is a large community and there’s a designer there for everybody. Some designers have a distinct style or can work with a variety of styles. There seem to be quite a few designers that specifically offer minimalist logos, but just about every style is represented somewhere within the website.
Now, the number of options you get to choose from, the time it takes for the logos to be made, the number of revisions you get, and even the file formats available all depend (I told you) on the designer you choose and how much money you spend on them.
For example, the cheaper plans often won’t include vector or source files, while the more expensive plans might include all the file formats you want and stationery designs with your logo on them. Then again, some five-dollar (when I say dollar, I mean USD) designers will include vector files.
If you need to talk to your designers about revisions, or perhaps politely request that your logo files be sent in a less common format (like WEBP, or… CorelDraw?), you can contact them directly via Fiverr’s messaging system. This system feels like a cross between a chat app and project management app feed.
You can, of course, rate designers, leave feedback and testimonials, see their past work, and more. In fact, this is highly encouraged, both by myself and the Fiverr platform.
You Can Hire Guaranteed Professionals
This tends to be a more expensive option, but theoretically, it’s a “safer” option. Technically, anyone could upload a few designs they didn’t make, call it their portfolio, and swindle people online. Now, these people usually receive ratings lower than Ben Affleck’s Daredevil movie, but if you want to be very sure, you can search for “Pros.”
On Fiverr, “Pros” are creators and service providers that have been tested, vetted, and vouched for by Fiverr themselves. These people tend to be a bit more expensive than everyone else, but you’re paying for a guarantee that even if things go wrong, Fiverr will remedy the situation (somehow).
Or You Can Hire Whole Studios
If you want to hire a whole team of people, but don’t want to spend all of your time coordinating them, you can just hire a whole studio to work on your project. Get your branding direction, logo design, and website done all at the same time. Maybe throw in some copywriting for good measure.
Fiverr Has an Active Community to Help You out
It has events for creators, a blog, and even a podcast if that’s your thing. As a customer, you may be more interested in the forum, where you can get some community support regarding the website itself, the Fiverr apps, and even get opinions on designs that other people are making for you.
You Can Hire People for Almost Anything on Fiverr
I know I mentioned this before in abstract, but I wanted to focus on this for a second: Fiverr is not technically a “design” website. It’s a website where you can hire people to make videos, edit videos, write things, make music, make presentations, provide marketing services, do research, or even perform really weird jobs.
In a way, Fiverr is closer to Craig’s List than it is to, for example, 99designs. The difference is that there aren’t any ads about missed connections, but you could hire someone to make you a Craig’s List ad about missed connections.
My Experience with Fiverr
I’m going to take a moment to let you in on a little secret: not only am I buying logos from all of these different services to review them, but we’re going to pick the best logo to use on Website . In other words: FIGHT. FIGHT. FIGH… *ahem*, I mean… may the best designer win.
My journey with Fiverr was a long one, compared to that of most reviews, because I was working with three different designers. I hired one whose prices start at five USD (hence the name “Fiverr”), and went up from there, with our most expensive logo coming in at several hundred dollars.
Just browsing around the website, I ran into my first problem: this website is not slow-Internet-friendly. There were times when I actually had to tether my PC to my phone to get more than one page full of potential designers to load. This is a pretty important issue, and it’s the only reason Fiverr is losing any points in this section.
Everything else went smoothly. If you’ve seen the video, then you know which designers I picked, and you’ve seen their initial concepts.
The $5 Logo: Is the Quality Reasonable?
Working with Ei8htz went fairly quickly. The original concept was simple and decent and I honestly wasn’t sure where to take it from there. So, I just went with the initial concept. For the very small amount of money I paid for it, it’s pretty good: it fits the website well, looks good in small sizes, and fits the theme. A little cliche, perhaps, but it works well enough for the price.
What Support Options Does Fiverr Offer?
Fiverr’s support is the kind you get from a single parent who is loving and caring but has six other kids, and a lot of work to do. They’ll get to you, and they’ll provide good support, but it might take a minute.
… Was that too personal? Whatever, it’s a perfect analogy, so it’s staying in unless my editor decides otherwise.
Help (from Fiverr, not my hard-working mother) is provided in one of three ways: there’s a knowledge base, a ticket system, and a community forum. The knowledge base is extensive, though it didn’t answer all of my personal questions. Even so, it is well organized and keeps the buyer help articles and seller help articles nicely separate. I’d highly encourage you to look there first if you’re having a problem.
As for the human support:
Ticket Support
The ticket system is meant to be used for specific issues, which you can select through a series of drop-down menus. If your kind of problem isn’t on the list, there really isn’t a “general” category you could use. General or oddball problems seem to be what the forum is for.
The estimated response time is 24-48 hours, though both of my tickets were resolved in less than a day. It does say that you shouldn’t open multiple tickets at a time if you can help it, as that slows response times down (not exactly sure how, but… [shrugs]). Please note that while you can accidentally create duplicate tickets (it happened to me), you won’t be penalized for that.